Part of the EllisLab Network
   
 
500 Error on Media Temple
Posted: 09 February 2007 06:25 PM   [ Ignore ]  
Summer Student
Avatar
Total Posts:  23
Joined  07-02-2006

I’ve run CI successfully on numerous hosting servers and localhost.  I moved a client’s site over to a Media Temple domain from my localhost.  I went to my admin login page, signed in and to my surprise I got slapped with:

Internal Server Error

The server encountered an internal error
or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@s7131.gridserver.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I went to my log and found the following:

DEBUG - 2007-02-09 15:24:42 --> Config Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> Router Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> Output Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> Input Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> XSS Filtering completed
DEBUG
- 2007-02-09 15:24:42 --> XSS Filtering completed
DEBUG
- 2007-02-09 15:24:42 --> Global POST and COOKIE data sanitized
DEBUG
- 2007-02-09 15:24:42 --> URI Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> Language Class Initialized
DEBUG
- 2007-02-09 15:24:42 --> Loader Class Initialized
DEBUG
- 2007-02-09 15:24:43 --> Database Driver Class Initialized
DEBUG
- 2007-02-09 15:24:43 --> Session Class Initialized
DEBUG
- 2007-02-09 15:24:43 --> Helpers loaded: url
DEBUG
- 2007-02-09 15:24:43 --> Helpers loaded: form
DEBUG
- 2007-02-09 15:24:43 --> Scripts loaded: menuitems
DEBUG
- 2007-02-09 15:24:43 --> Controller Class Initialized
DEBUG
- 2007-02-09 15:24:43 --> Model Class Initialized
DEBUG
- 2007-02-09 15:24:43 --> Pagination Class Initialized

So it goes through the the app all the way to the Pagination Class.  I’m not using any rewrite or .htaccess.  Any ideas what might be doing this?  I can’t figure it out for the life of me.  Thanks!

Profile
 
 
Posted: 09 February 2007 07:46 PM   [ Ignore ]   [ # 1 ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  310
Joined  08-16-2006

It would help to know the OS flavor/version, MySQL and PHP version.

The “server error log” refers to the web server log (httpd), which is not always accessible on a shared web host server.

Profile
 
 
Posted: 09 February 2007 09:23 PM   [ Ignore ]   [ # 2 ]  
Summer Student
Total Posts:  13
Joined  10-23-2006

I don’t think it’s your Ci app. MT has been having a lot of problems with their new GRID servers since launch. I have an CI app running on their server too, it’s been behaving pretty well lately.

Profile
 
 
Posted: 12 February 2007 11:37 AM   [ Ignore ]   [ # 3 ]  
Summer Student
Avatar
Total Posts:  23
Joined  07-02-2006

Specs:
Don’t know the Unix flavor
PHP 4.4.4
MySQL 4.1.11

Got the error log entry finally:

[Mon Feb 12 08:28:22 2007] [error] [client 68.228.233.214] Premature end of script headers: php4, referer: http://s7131.gridserver.com/

Not sure why the script would be ending prematurely.. any ideas?  Thanks.

Profile
 
 
Posted: 12 February 2007 02:16 PM   [ Ignore ]   [ # 4 ]  
Summer Student
Avatar
Total Posts:  23
Joined  07-02-2006

Changing the domain to PHP5 fixed the issue.  Still not sure what the real problem was, and neither did Media Temple’s support staff.

Profile
 
 
Posted: 12 February 2007 02:18 PM   [ Ignore ]   [ # 5 ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  310
Joined  08-16-2006

I did some quick checking and this appears to be a a common error with PHP/IIS. Apache is complaining that PHP is misconfigured or can’t be found—possibly something to do with httpd.conf. You might want to open a trouble ticket with the web host.

Profile
 
 
Posted: 06 September 2007 10:27 AM   [ Ignore ]   [ # 6 ]  
Summer Student
Avatar
Total Posts:  7
Joined  09-06-2007

Just to confirm this issue exists, I had the exact same problem on my host (http://www.dathorn.com).  Luckily I was also able to switch to php5 and this fixed the issue.

I’m running on LAMP, so this is more than a PHP/IIS issue.

 Signature 

Guitar Mash is powered by CodeIgniter

Profile
 
 
   
 
 
Post Marker Legend
New Topic New posts Hot Topic Hot Topic with new posts New Poll New Poll Moved Topic Moved Topic Sticky Topic Sticky topic
Old Topic No new posts Hot Old Topic Hot Topic with no new posts Old Poll Old Poll Closed Topic Closed Topic Announcement Announcements
Theme
Change Theme
Visitor Statistics
The most visitors ever was 819, on March 11, 2010 11:15 AM
Total Registered Members: 120000 Total Logged-in Users: 57
Total Topics: 126131 Total Anonymous Users: 1
Total Replies: 663477 Total Guests: 479
Total Posts: 789608    
Members ( View Memberlist )